reception
Meaning: the front desk area where guests check in and ask for help
Example: Please go to reception if you need a taxi.
Tip: You can also hear reception desk in everyday speech.
Vocabulary
Vocabulary for hotels and check-inLearn the words you need to book a room, speak at reception, and solve common hotel problems.
This lesson gives you practical hotel vocabulary for real travel situations. Start with the core room words, then study useful phrasal verbs, and finally practise the questions you can ask at reception with confidence.
Visual overview
Start with the most useful words for this topic. Read the meaning, notice the example, and reuse the phrase in your own sentence.
Meaning: the front desk area where guests check in and ask for help
Example: Please go to reception if you need a taxi.
Tip: You can also hear reception desk in everyday speech.
Meaning: a booking made before you arrive
Example: I have a reservation for two nights under Maria Silva.
Tip: Use make a reservation when you book a room.
Meaning: a room for one person
Example: I need a single room for one night, please.
Tip: A single room usually has one bed.
Meaning: a room for two people or a room with a double bed
Example: We booked a double room with a city view.
Tip: Some hotels use twin room for two separate beds.
Meaning: a plastic card used to open the hotel room door
Example: The key card is not working. Could you reset it?
Tip: Guests often say room card in casual conversation.
Meaning: bags and suitcases for travel
Example: Can I leave my luggage here before check-in?
Tip: Luggage is uncountable, so say some luggage, not a luggage.
Meaning: the machine that takes people up and down in a building
Example: The elevator is next to the restaurant.
Tip: In British English, many people say lift.
Meaning: breakfast is part of the room price
Example: Is breakfast included in the reservation?
Tip: This phrase is very useful when checking what the hotel offers.
These verb combinations appear often in natural conversations, so they are worth memorizing as full expressions.
Meaning: to arrive at the hotel and officially receive your room
Example: We can check in after 3 p.m.
Tip: The opposite action is check out.
Meaning: to leave the hotel and pay or return the key
Example: We need to check out before noon.
Tip: Hotels often say late check-out when you can leave later.
Meaning: to complete a form with your information
Example: Could you fill out this guest form, please?
Tip: You can fill out a form, a card, or a document.
Meaning: to collect something
Example: You can pick up clean towels at reception.
Tip: Travelers often use pick up for luggage, tickets, and keys.
Practise these ready-made questions so you can react faster in real conversations.
When to use it: Use this when you want to know the breakfast schedule.
When to use it: Use this at reception or when you arrive in your room.
When to use it: Use this when your flight or bus leaves later in the day.
When to use it: Use this when something in the room is not working.
When to use it: Use this when you arrive before the normal check-in time.
When to use it: Use this when you need transport from the hotel.
Use these short exercises to check the lesson before you move on.
Practice
Complete the sentence: I have a ______ for three nights under Daniel Costa.
Reservation is the normal noun for a booking that already exists.
Practice
What phrasal verb means to arrive and receive your room at the hotel?
Check in is the standard travel phrasal verb used at hotels and airports.
Practice
Choose the better question: What time breakfast? / What time is breakfast served?
The second version is the complete and natural question.
Practice
Correct the sentence: Can I leave my luggages here?
Luggage is normally uncountable in English.